Power Tools Customer Support

We know sometimes you have questions you cant find the answers to on your own, and thats OK. We're here to help. Our customer support, warranty, technical and repair network are committed to getting you the answers you need to get back to work. Contact us or navigate to the necessary information through the below links.

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Preview, download, save, or print a collection of all accessible manuals and documents.

View and access genuine Ingersoll Rand parts & accessories.

Locate and contact your nearest Authorized Distributor for products, parts and service. 

Frequently Asked Questions
The standard warranty is a 1 year limited warranty for repair or replacement.
Ingersoll Rand offers a variety of warranties to cover the wide range of Power Tools products. Go to "Warranty Support" for a breakdown of the warranties offered for our product categories.
Bring the malfunctioning tool/part to a local Ingersoll Rand Authorized Service Center to have it inspected. If it is a warrantable the service center will repair or replace your tool/part and file a claim on your behalf
To find the closest Ingersoll Rand Authorized Service Center in your area click on "Product Repair" or click on "Find a Distributor" on the top of the page.
All you need is the tool/part and a proof of purchase to validate the warranty period.
a. No, Ingersoll Rand does not typically offer extended warranties. Some distributors will offer their own additional warranty plans, check with your local Authorized Ingersoll Rand Distributor to see if they offer extended coverage. b. Occasionally Ingersoll Rand will offer extended coverage promotions on specific product lines, contact your local distributor or Ingersoll Rand Sales Representative to check our current offers.
Yes, Ingersoll Rand Authorized Service Centers also offer standard repair and maintenance services beyond the manufacturer’s warranty.
Ingersoll Rand genuine parts are only available through authorized Dealers/Distributors. Click "Find a Distributor" to find the closest Ingersoll Rand Authorized Dealer/Distributor to you.
Click "Technical Information" to access product manuals and technical publications
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Registering your product with Ingersoll Rand is a great way to get product updates, be notified about free product giveaways, easily access product manuals and stay connected with us.