Ingersoll Rand reached a milestone signing its 4,000th unit to be covered by its PackageCare(TM) service agreement. PackageCare, the first of its kind in the air compressor industry, was launched by Ingersoll Rand in the Spring of 2007. PackageCare also allows customers to control costs with predictable, scheduled maintenance and invoicing, as well as protection from all unexpected repair expenses for the life of the agreement.
"PackageCare epitomizes Ingersoll Rand's commitment to having a partnership with the customer, sharing in the risk of compressed air system ownership," said John Rudolph, Director of Service for Ingersoll Rand's Industrial Technologies Sector. "Our goal is eliminate the inconvenience and provide a value-oriented service program that allows our customers to focus on their business and not on their equipment."
The PackageCare service agreement is available on Ingersoll Rand equipment as well as other manufacturer's equipment. The value to the customer includes maximized reliability, increased productivity, and the value of having the service of the air compressed system performed by Ingersoll Rand expertly trained technicians. A PackageCare CD is available that provides more detailed information and a dynamic look at the multiple aspects of PackageCare, as well as real-life examples of how customers have experienced the benefit and peace of mind they get from being covered by the PackageCare service agreement.